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Last updated: January 2026

Terms and Conditions of bet360 – Clear Rules for a Worry-Free Experience

Here you'll find all the rules governing the use of the bet360 platform. We write plainly because we believe you have the right to understand exactly what you're agreeing to before creating your account or placing any bet.

📋 In this document
  • Eligibility and Registration
  • Deposits, Withdrawals and Pix
  • Bonuses and promotions
  • Sports Betting and casino
  • Responsible Gambling
  • Account Closure and Suspension
  • Governing Law and Jurisdiction
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Why bet360's Terms Are Different

We wrote our rules with clarity in mind — not to confuse our users

Plain and Direct Language

Bet360's terms were written to actually be read. No unnecessary legal jargon, no hollow filler phrases. Every clause has a clear purpose you can understand without a lawyer by your side.

No-Surprise Withdrawals

Bet360's withdrawal rules are clear: Pix with no fee, processed in minutes, 24 hours a day. The maximum processing time for standard withdrawals is 48 hours — and in practice, almost always much less. No hidden fees, no arbitrary blocking of legitimate winnings.

Bonus with Transparent Rollover

Every promotion has its wagering requirements (rollover) published before activation. You know exactly how many times you need to wager the bonus, which games count, and what the deadline is — all visible on the offer page, not buried in the fine print.

Data Protection under the LGPD

Bet360 processes your personal data in full compliance with Law No. 13.709/2018 (LGPD). You have the right to access, correct, and request deletion of your data at any time by emailing suporte@bet360.wine.

Fair Identity Verification

KYC verification is required for withdrawals above R$ 500.00 and in security-related situations — never as a pretext to delay a legitimate payment. The documents requested are standard: CPF, a photo ID, and proof of address.

Regularly Updated Terms

Bet360 periodically reviews these Terms to reflect changes in Brazilian regulations and platform improvements. You will be notified by email before any material change takes effect — we never change the rules without warning.

Please read carefully before using bet360. By creating an account or using any service on the platform, you confirm that you have read, understood, and agree to these Terms and Conditions in full. If you have any questions, contact our support team at suporte@bet360.wine before proceeding.

1Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between bet360 ("Platform", "we") and you ("User", "Player") regarding the use of all services available at bet360.wine, including Sports Betting, online casino, promotions, and other features.

By registering, depositing, placing bets, or using any feature of bet360, you expressly confirm that:

  • Has read and understood these Terms and Conditions in full;
  • Have full legal capacity to enter into contracts in Brazil;
  • Is 18 years of age or older;
  • Acts on their own behalf and not as a representative of any third party;
  • Is not located in a jurisdiction where online betting is prohibited.

If you disagree with any part of these Terms, stop using the platform immediately. If you have a balance in your account, contact support to request account closure and withdrawal of your available funds.

2Eligibility

To create and use an account on bet360, you must:

  • Be at least 18 (eighteen) years of age complete at the time of registration;
  • Be a resident of Brazil and hold a valid CPF issued by the Receita Federal do Brasil;
  • Not be listed on any voluntary self-exclusion registry for gambling (such as the Cadastro Positivo de Jogadores or similar programs);
  • Not be an employee, service provider, or first-degree relative of an employee of bet360 or its direct suppliers.

Bet360 uses automated tools and manual review to verify user eligibility. Providing false information during registration will result in immediate account suspension and forfeiture of any bonuses or winnings obtained during the fraudulent period.

Minors: Registration or use of the platform by anyone under 18 is strictly prohibited. bet360 immediately closes any account identified as belonging to a minor, refunds any deposits made, and reports the case to the appropriate authorities when required.

3Registration & Account

3.1 Account Creation

Registration at bet360 is free and individual. Each person may hold one active account only on the platform. Duplicate accounts will be closed and the balance transferred to the original account, with any bonuses used on the additional accounts deducted.

To complete registration, the following are required: full name as it appears on an official ID, CPF, date of birth, active email address, Brazilian mobile number, and date of birth. All information must be accurate and up to date.

3.2 Identity Verification (KYC)

Bet360 carries out identity verification (Know Your Customer – KYC) to comply with anti-money laundering regulations and to protect users. You may be asked to provide:

  • Government-issued photo ID (RG, CNH, or passport);
  • Proof of address issued within the last 90 days;
  • Selfie holding your government-issued ID.

Verification is required for withdrawals above R$ 500.00 and may be requested at any time for security purposes. Unverified accounts have a withdrawal limit of R$ 500.00 per transaction.

3.3 Account Security

You are responsible for keeping your login credentials (email and password) confidential. bet360 recommends using a strong password (at least 8 characters with letters, numbers, and symbols) and enabling two-factor authentication when available. Any unauthorized access must be reported to support immediately.

4Deposits and Payments

Bet360 accepts only Brazilian payment methods. All amounts are processed in BRL (R$). The available methods are:

  • Pix: instant deposit, available 24/7, no fee;
  • Boleto bancário: settlement within 3 business days of payment;
  • Credit and debit card: Visa, Mastercard, Elo, and accepted card brands from Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and other issuers;
  • PicPay and Mercado Pago: instant processing upon digital wallet confirmation.

The minimum deposit is R$ 10.00 per transaction. There is no maximum deposit, but transactions above R$ 10,000.00 may require additional documentation in accordance with Banco Central do Brasil regulations. Deposited funds are available in your account immediately after payment is confirmed.

Bet360 never requests transfers to employees' personal accounts or payments through methods not listed above. Be wary of any payment request made outside the official platform.

5Withdrawals

5.1 General Conditions

You can request a withdrawal of your available balance at any time, provided there are no pending identity verification checks or open security investigations. The withdrawal method must match the deposit method used (e.g., Pix for Pix deposits) where technically applicable.

5.2 Processing Timeframes

  • Pix: processed within 15 minutes of the request, available 24 hours a day, 7 days a week, including holidays;
  • Credit card: up to 5 business days after approval;
  • Other methods: within 48 business hours of approval.

5.3 Limits

The minimum withdrawal is R$ 20.00. The maximum withdrawal per transaction is R$ 50,000.00. Withdrawals above this amount must be split into multiple transactions. There is no monthly withdrawal limit for verified accounts in good standing.

5.4 Bonus Balance

Bonus balances may only be withdrawn after the rollover requirement set out in each promotion's terms has been fully met. Real-money balances (your own deposits) can be withdrawn at any time regardless of pending bonuses, though doing so may result in the cancellation of the bonus in question.

6Bonuses and Promotions

Bet360 runs promotions on a regular basis, including welcome bonuses, weekly cashback, boosted odds, and tournaments. Each promotion has its own specific terms, published on the offer page before activation. The general rules that apply to all promotions are:

  • Each user is entitled to the welcome bonus once;
  • Bonuses are not stackable unless otherwise stated in the promotion;
  • The rollover (wagering requirement) is calculated on the bonus amount, unless stated otherwise;
  • The minimum odds per selection for a Sports Betting wager to count toward the rollover is 1.50, unless otherwise specified in the promotion;
  • Casino bonuses apply to slots and crash games only, unless the promotion specifies otherwise;
  • The deadline to complete the rollover is 30 calendar days from the moment the bonus is activated, unless otherwise stated;
  • Bet360 reserves the right to cancel bonuses where abuse is suspected, such as the creation of multiple accounts or combined bets structured to artificially reduce risk.

Do not activate a bonus before reading the specific promotion terms. Once activated, the bonus cannot be reversed without partially completing the rollover.

7Sports Betting

7.1 Bet Acceptance

Bet360 reserves the right to refuse or restrict bets at any time, without obligation to provide a reason, particularly in cases of suspected match-fixing, odds errors caused by system failures, or events with insufficient liquidity.

7.2 Bet Settlement

Bets are settled according to the official result published by the competition's governing body. In the event of conflicting sources, the result published on the official website of the federation or league responsible for the event takes precedence.

For Brazilian football (Brasileirão Série A, Copa do Brasil, Copa Libertadores), the official source is the CBF. For the UFC, it is the athletic commission overseeing the event. For the NBB, it is the Liga Nacional de Basquete (LNB). For the CBLOL, it is Riot Games.

7.3 Live Betting

Live bets are placed based on the odds displayed at the moment of confirmation. There is a processing delay between on-field action and odds updates — bets placed during this window may be refused if the odds have already been updated by the system before final confirmation.

7.4 Canceled or Postponed Events

If an event is cancelled before it begins, all bets are fully refunded. If an event is postponed by less than 48 hours, bets remain valid. If the postponement exceeds 48 hours, bets are refunded unless the specific market terms state otherwise.

7.5 Odds Errors

Bet360 may void bets placed at clearly incorrect odds (whether due to human or system error). In such cases, the staked amount is refunded in full to the user. An odd is considered incorrect when it is significantly outside the market range for the same event on comparable platforms.

8Online Casino

Casino games available at bet360 — including slots, blackjack, roulette, baccarat, live casino, and crash games — use random number generators (RNG) audited by certified independent laboratories. This ensures every outcome is genuinely random and not influenced by the platform.

The return-to-player (RTP) rate for each slot game is available in the game description. The average RTP across slots available at bet360 is approximately 96%, varying by title and provider.

Live Casino uses real dealers streamed via live video. The specific rules for each table — minimum and maximum bet amounts, number of decks, split and double-down rules — are displayed in the interface before each round begins.

Casino game outcomes are statistically independent of one another. Systems, strategies, or betting sequences do not alter the statistical probability of any future result.

9Prohibited Conduct

The following conduct will result in immediate account closure, forfeiture of balance and bonuses, and possible reporting to the relevant authorities:

  • Creating multiple accounts to obtain duplicate bonuses;
  • Use of automation software, bots, or scripts to place bets;
  • Match-fixing or collusion with other players;
  • Money laundering or using the platform for any unlawful purpose;
  • Providing false information during registration or KYC verification;
  • Exploiting bugs or system errors to gain an unfair advantage;
  • Account use by third parties or transferring your account for someone else's use;
  • Bets placed on events where the User holds privileged information (insider trading).

10Responsible Gambling

Bet360 believes that betting and gaming should be a form of entertainment, not a source of financial or emotional hardship. That is why we provide real control tools in every account dashboard:

  • Deposit limits: set maximum daily, weekly, or monthly limits;
  • Bet limits: set the maximum amount per individual bet;
  • Loss limit: set the maximum amount you can lose within a given period;
  • Session time limit: receive alerts after a set amount of continuous play time;
  • Temporary self-exclusion: pause your account for 24 hours, 7 days, or 30 days with immediate activation;
  • Permanent self-exclusion: permanently close the account — reactivation is not possible.

If you or someone close to you is struggling with gambling-related issues, we encourage you to seek professional help. CVV is available at 188 (free, 24 hours). Jogadores Anônimos offers in-person and online support groups throughout Brazil.

To access the responsible gambling tools, go to the Responsible Gambling in the platform footer or contact support.

11Account Suspension and Closure

11.1 At the User's Request

You can request account closure at any time by contacting customer support. Before closing, make sure to withdraw your available balance. Any unwithdrawn bonus balance will be cancelled upon account closure.

11.2 At bet360's Discretion

Bet360 may suspend or close accounts in the following situations, with or without prior notice:

  • Violation of any clause of these Terms;
  • Suspected fraudulent activity, regardless of confirmation;
  • Court order or ruling by a competent regulatory authority;
  • Inactivity for a period exceeding 12 consecutive months;
  • Failure to meet KYC verification requirements after notification.

In cases of closure due to a Terms violation, bet360 may hold the account balance pending the outcome of investigations. The real balance (not derived from bonuses) will be returned once it is confirmed that no irregularities exist in the transactions.

12Limitation of Liability

Bet360 is not liable for:

  • Losses resulting from betting decisions made by the User;
  • Temporary service interruptions due to maintenance or technical failures;
  • Unauthorized account access resulting from the User's own negligence (weak password, use of shared computers, etc.);
  • Indirect damages, loss of profits, or consequential losses;
  • Content on third-party websites that may be linked from the platform.

Bet360's total liability to any User, under any circumstances, is limited to the balance available in the User's account at the time of the event that gave rise to the claim.

13Privacy & LGPD

The processing of your personal data by bet360 is governed by the Privacy Policy available at bet360.wine/privacy-policy, which is incorporated into these Terms by reference. In summary:

  • We only collect the data necessary to provide our services and meet legal obligations;
  • We do not sell, rent, or share your data with third parties for marketing purposes;
  • You have the right to access, correct, request portability of, or delete your data;
  • Data is stored on secure servers in Brazil or in countries with an equivalent level of protection;
  • Data retention follows applicable legal timeframes, even after account closure.

To exercise your rights as a data subject, submit a request to privacidade@bet360.wine with the subject line "LGPD Rights – [your full name]".

14Intellectual Property

All content on the bet360 platform — including text, images, logos, source code, design, layout, odds, and statistical data — is the exclusive property of bet360 or its licensors. Users are strictly prohibited from:

  • Reproducing, copying, or distributing any platform content without explicit authorization;
  • Using the bet360 name, logo, or brand for commercial purposes;
  • Reverse-engineering or attempting to extract the platform's source code;
  • Create derivative works based on bet360 content.

15Governing Law and Jurisdiction

These Terms are governed by the laws of Federative Republic of Brazil, in particular the Consumer Protection Code (Law No. 8,078/1990), the LGPD (Law No. 13,709/2018), and the applicable legislation governing sports betting and digital entertainment currently in force.

The courts of São Paulo, SP, are designated as the competent jurisdiction to resolve any disputes arising from these Terms, except where consumer protection legislation requires the User's place of residence to take precedence.

Before pursuing legal action, the User may submit complaints to bet360's support team, which is committed to responding within 5 business days and working toward an amicable resolution for legitimate issues.

16Terms Updates

Bet360 may update these Terms periodically to reflect changes in legislation, the platform, or market practices. Any material change will be communicated with at least 15 days in advance via email to registered users and through an in-platform notice.

Continued use of the platform after new Terms take effect constitutes tacit acceptance of the changes. If you disagree with the changes, you may close your account without penalty before the new Terms' effective date.

The current version of the Terms is always the one published at bet360.wine/terms-conditions, with the last updated date shown at the top of the document.

17Contact

For questions, complaints, or requests related to these Terms and Conditions, please contact bet360 through the following channels:

  • Live chat: available 24 hours a day on the platform (mobile or desktop);
  • General email: suporte@bet360.wine — response within 24 hours;
  • Privacy/LGPD email: privacidade@bet360.wine;
  • Formal complaints: juridico@bet360.wine — response within 5 business days.

You can also reach us through Frequently Asked Questions, where we answer the most common questions about betting, bonuses, withdrawals, and platform rules.

Validity: These Terms and Conditions came into effect on January 2026 and supersede all previous versions. Prior versions are archived and available upon request to support.

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Frequently Asked Questions about the Terms

The questions support at bet360 receives most often about rules and conditions

No. Each individual may hold only one active account at bet360. Creating multiple accounts to obtain duplicate bonuses or circumvent limits is considered abuse and will result in the closure of all accounts linked to the same CPF or IP address, with bonus cancellation and possible forfeiture of any improperly obtained winnings. If you already have an account and have forgotten your password, use the "Forgot my password" option on the login page or contact support.

If the rollover is not completed within 30 days (or the promotion's specific timeframe), any remaining bonus balance is automatically cancelled. Your real account balance (money you deposited) is not affected. You may request a withdrawal of your real balance at any time — in that case, any pending bonus will be cancelled before the withdrawal is processed. We recommend reading the terms of each promotion before activating it so you understand the rollover requirement.

Under normal circumstances, a confirmed bet cannot be cancelled by bet360 once accepted. Exceptions include: significant odds errors (where the published odds are clearly incorrect due to a technical fault), cancellation of the event wagered on, or identification of irregularities in the event (suspected match-fixing). In all cancellation cases, the wagered amount is refunded in full to the account balance. bet360 does not cancel bets simply because the outcome was unfavorable to the platform — doing so would be unethical and contrary to our transparency policy.

To close your account, contact support via live chat or email at suporte@bet360.wine. Before closing, withdraw any available balance. Account deletion is permanent and cannot be reversed once confirmed. To request deletion of personal data under the LGPD, send an email to privacidade@bet360.wine with the subject line "LGPD Rights – Data Deletion" and your full name. Some data is retained for the mandatory legal period even after account closure (for example, financial records for 5 years under Brazilian tax law).
Your data is protected at bet360

All personal information collected by bet360 is handled with complete confidentiality and in compliance with the LGPD (Law No. 13,709/2018). For full details on data collection, use, and storage, please visit our Privacy Policy. To exercise your rights as a data subject, contact us at privacidade@bet360.wine.

Responsible Gambling

At bet360, entertainment and responsibility go hand in hand

Set Your Limits

Set daily, weekly, or monthly deposit limits in your account dashboard. Betting is entertainment — always play within what you planned to spend.

Voluntary Break

Request temporary or permanent self-exclusion directly from your account dashboard, with no need to contact support. Takes effect immediately.

18+ Only

Bet360 requires identity verification at registration. Access to the platform is strictly limited to users aged 18 and over, with no exceptions.

Need Help?

If you're struggling with gambling addiction, call CVV at 188 or visit jogadores-anonimos.org.br. The service is free, confidential, and available 24 hours a day.

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