Betting should be entertainment, not a source of stress. At bet360, responsible gambling isn't just a footer page — it's an active policy with real tools, human support, and a genuine culture of care for every player registered in Brazil.
Six concrete pillars — not just words in an internal policy
At bet360, you set how much you want to deposit per day, per week, or per month — before you start playing. These limits take effect immediately after you configure them and can only be increased after a mandatory 24-hour waiting period, preventing impulsive decisions made in the heat of the moment.
Need a break? At bet360, you can self-exclude without having to reach out to anyone. Activation is immediate from your account dashboard — 24 hours, 7 days, 30 days, or permanent. While excluded, access to the platform is blocked and no marketing communications are sent.
Set alerts to receive notifications after 30, 60, or 90 minutes of continuous play. Losing track of time while playing slots or following live bets is easier than it sounds — this feature is here to help you stay in control without having to rely on willpower alone.
The bet360 dashboard displays a full history of all your bets, Pix deposits, and withdrawals, including date, amount, and outcome. Reviewing your gambling activity over time is an important step toward understanding your patterns and making more informed decisions.
Bet360 requires identity verification with a CPF and a photo ID to confirm that all users are 18 or older. Accounts identified as belonging to minors are closed immediately and deposits are refunded. No exceptions.
Our support team is available 24 hours via live chat to help with responsible gambling questions — activating limits, self-exclusion, or just talking through concerns. Support is in Portuguese, handled by people who genuinely know the platform.
All accessible directly from your bet360 account dashboard, no need to contact support
Set the maximum amount you can deposit at bet360 in a day, week, or month. Limit increases take effect only after 24 hours. Reductions are applied immediately.
Immediate activationSet a maximum amount per individual bet on sports and casino games. Ideal for players who want to enjoy more rounds without risking large amounts at once.
Configurable by categorySet the maximum amount you're willing to lose over a given period. Once the limit is reached, new bets are automatically blocked until the next cycle begins.
Daily / weekly / monthlyReceive an on-screen alert once your chosen session time is up. A simple reminder that puts you back in control of how long you spend on the platform each day.
Customizable in minutesTemporarily block access to your account for 24 hours, 7 days, or 30 days, effective immediately. During the period, platform access and all promotional emails are suspended.
No need to contact supportClose your account permanently with the assurance that it cannot be reactivated in the future. Recommended for anyone who recognizes they need a longer, definitive break.
Irreversible once confirmedHow to access the tools: log in to bet360, go to the "My Account" menu, and click "Responsible Gambling". All settings are available in a single dashboard, with an explanation of each feature. If you need help configuring any limit, live chat is available 24 hours.
What responsible gambling means in practice at bet360 and why it matters to every Brazilian player
There's a big difference between gambling and gambling with control. Watching a Brasileirão Série A match with a sports bet on the line, cheering for your pick, feeling the rush of a play that decides the outcome — that's entertainment. The problem starts when betting stops being fun and becomes a way to chase losses, a compulsive habit, or a constant source of anxiety. The bet360 was built to deliver quality entertainment, which is why we invest seriously in tools and processes for responsible gambling that help players stay in control.
Unlike what many platforms do — dropping a "responsible gambling" link in the footer and calling it a day — the bet360 embedded the principles of responsible gambling directly into the platform experience. Deposit limits are visible on the main dashboard, not buried in some settings submenu. Betting history and Pix transaction records are accessible at any time, with no need to request reports from support. Temporary self-exclusion is activated in seconds, with no forms or waiting periods.
One important point that often causes confusion: responsible gambling isn't just for players who have a gambling problem. It's an everyday practice any player can adopt to keep entertainment sustainable. Setting a monthly budget for Sports Betting — just as you would for any other leisure activity like movies, concerts, or streaming — is a healthy habit regardless of how often you play. bet360 encourages this because players who are in control of their spending enjoy the platform more and stay longer.
If you enjoy betting on football — Brasileirão, Copa do Brasil, Libertadores — placing live bets on UFC, or playing slots and blackjack at the Live Casino, the practical advice is simple: decide how much you're willing to lose before the session starts, not after. The loss limit on bet360 was built exactly for this. You set the maximum amount you're comfortable with for the day, week, or month — and once that limit is reached, new bets are automatically blocked. No need for extra willpower at a moment when the excitement of the game can cloud your judgment.
Another risky behavior that the bet360 actively monitors is what's known as "chasing losses" — the attempt to recover losses by progressively increasing bet amounts. This pattern is one of the primary indicators of problem gambling and can turn an entertainment session into a financially damaging experience very quickly. Our team of responsible gambling is trained to identify these patterns in user behavior and, when necessary, to proactively reach out and offer support — not to judge, but to ensure the player has access to the tools that can help them.
If you recognize in yourself some signs that betting may be getting out of control — wagering more than you can afford to lose, lying to family members about how much you spend, feeling anxious when you can't bet, trying to recover losses instead of accepting the outcome — it's important to seek help without delay. CVV can be reached at 188, free of charge, 24 hours a day. Jogadores Anônimos Brasil offers in-person and online groups throughout the country. A bet360 has no hesitation making that recommendation — in fact, we consider it one of the most important aspects of our responsibility as an entertainment platform.
A question we frequently receive through support: is permanent self-exclusion truly irreversible? Yes. When you confirm permanent self-exclusion at the bet360, the account is permanently closed and cannot be reactivated. If you create a new account after a permanent self-exclusion, it will be identified and closed — because our commitment to responsible gambling is real, not just a statement. Any available balance prior to self-exclusion is returned to the original payment method.
For parents and guardians: the bet360 uses CPF verification and photo ID to confirm that all users are of legal age at registration. If you suspect a minor has accessed the platform, contact us immediately via live chat or at suporte@bet360.wine. The account will be closed as a top priority and all deposits will be returned. We also recommend using the parental controls available on your phone or computer's operating system to block minors from accessing betting sites.
Recognizing these signs is not a weakness. It is the first step toward regaining control
You use money set aside for bills, groceries, or rent to place bets — or borrow money to keep playing.
After a loss, you feel an irresistible urge to keep betting in an attempt to recover the money lost in that session.
You hide or lie to family or friends about how much time and money you spend on Sports Betting or casino games.
When you try to cut back or stop betting, you experience anxiety, irritability, insomnia, or other physical or emotional discomfort.
Gaming sessions that were meant to last 30 minutes stretch into several hours, affecting work, relationships, or sleep.
You have tried to cut back or stop betting multiple times without success, even after negative consequences such as debt or family conflicts.
Did you recognize two or more of these signs in yourself? That doesn't mean you're an "addict" — it means it's time to take a step back and seek support. Use bet360's self-exclusion now and reach out to CVV (188) or Jogadores Anônimos Brasil. Asking for help is the bravest decision you can make.
Answer honestly — this questionnaire is for you, not for bet360
Check "Yes" for any statements that apply to your current situation with betting:
I have already bet more money than I originally planned for that session.
I have tried to recover lost money by continuing to bet after a loss.
I already hide or downplay from family or friends how much I spend on betting or casino games.
I have felt anxious or irritable when I couldn't access the platform to place a bet.
I have already used money from fixed expenses (rent, groceries, transportation) to place bets.
Simple step-by-step process on mobile or desktop
Access bet360.wine on your phone or computer and log in with your email and password. If you don't have an account yet, registration is free and takes less than 2 minutes.
In the top-right corner, click the user icon or your username. A dropdown menu will appear with all account options.
Inside your account dashboard, you'll find the "Responsible Gambling" section with all available tools: limits, alerts, and self-exclusion options.
Choose the type of limit (deposit, loss, single bet, or session time), set the amount and the period. Confirm with your account password.
Limit reductions take effect immediately. Limit increases require a 24-hour waiting period to prevent impulsive decisions. You will receive an email confirmation.
Simple habits that make a real difference over time
Decide how much you're willing to spend in that session — and treat it as an entertainment expense, just like a concert ticket.
Anger, sadness, or euphoria are poor guides when it comes to betting. If you're emotionally off-balance, this is not the right time.
No strategy guarantees consistent profit. Brasileirão, UFC, NBB — the final result always carries an element of unpredictability.
Get up, drink some water, take a short walk. bet360's session time alert is designed to help you build this habit automatically.
When you've lost the amount you planned to spend that day, end the session. Trying to win it back in the heat of the moment almost always makes things worse.
Free and confidential resources available for anyone in Brazil struggling with gambling
Call 188 — free, confidential support available 24 hours a day, 7 days a week, including weekends and holidays. Emotional support for a wide range of crisis situations.
In-person support groups across Brazil and online meetings, based on the 12-step program. Completely free and confidential. Visit jogadores-anonimos.org.br to find the nearest group to you.
The SUS offers free psychological and psychiatric support for behavioral dependencies, including gambling. Find the nearest CAPS in your city through the ConecteSUS app or at your local UBS.
Our team is available 24 hours via live chat to help with any responsible gambling matter — activating self-exclusion, setting limits, or just talking through concerns. No judgment.
Seeking help is a sign of strength, not weakness. The sooner you act, the easier it is to regain control and keep gambling what it should be: entertainment.
The most common questions our bet360 support team receives on this topic
Information about self-exclusion, configured limits, and gambling patterns is handled with strict confidentiality and is never shared with third parties for commercial purposes. For more details, visit our Privacy Policy. Questions about the Terms? Visit Terms and Conditions.